Hi, I’m
Meisha Linwood
Springfield,OR
Summary
Dynamic Assistant Manager with a proven track record at Nemesis Leather, enhancing customer satisfaction and team efficiency. Excelled in staff training and fostering teamwork, significantly improving service quality. Skilled in customer relations and project management, I bring a blend of leadership and operational expertise to drive success.
Overview
14
years of professional experience
Work History
Nemesis Leather
Assistant Manager
08.2010 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Imagination International Inc
Wholesale/Manufacturing Sales Representative
11.2015 - 08.2018
Job overview
- Developed and delivered compelling sales presentations that effectively communicated the value of our products to prospective customers.
- Maintained comprehensive knowledge of product offerings, enabling effective communication of benefits to potential customers.
- Achieved high customer satisfaction ratings through diligent attention to detail in managing orders, shipping logistics, and post-sale support.
- Conducted product demonstrations at trade shows and client visits, showcasing features that directly addressed client pain points.
- Collaborated with cross-functional teams including R&D experts when necessary to deepen understanding of technical product features and applications.
- Established a reputation as a knowledgeable and reliable resource for clients, leading to increased referral business.
- Coordinated closely with internal teams such as production, engineering, and quality control to ensure timely delivery of products meeting client specifications.
- Demonstrated products and specific features at customer locations and special events.
Education
Lane Community CollegeEugene, OR
from Welding
09.2008
North Bend Senior High SchoolNorth Bend, OR
High School Diploma
06.1996
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Money Handling
- Staff Supervision
- Task Delegation
- Orientation and training
- Project management abilities
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
- Time Management
- Employee Coaching and Mentoring
- Training and Development
- Idea Development and Brainstorming
Timeline
Wholesale/Manufacturing Sales Representative
Imagination International Inc
11.2015 - 08.2018
Assistant Manager
Nemesis Leather
08.2010 - Current
Lane Community College
from Welding
North Bend Senior High School
High School Diploma
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