Meixia Yu
New York,NY
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Dr. Yong Sheng Lin 's Office
New York, NY
09.2025 - 02.2026
- Managed patient scheduling, ensuring optimal workflow and minimizing wait times.
- Greeted patients warmly, creating a welcoming environment and enhancing patient experience.
- Coordinated communication between patients and medical staff, facilitating efficient information exchange.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Manager
Crafty Crab
Springdale, OH
09.2022 - 04.2025
- Facilitated team meetings to align project goals and timelines.
- Developed training programs for new staff to enhance skill sets.
- Managed daily operations, ensuring efficient workflow and productivity.
- Coordinated cross-departmental projects to bolster collaboration and communication.
- Analyzed performance metrics to pinpoint areas for improvement.
- Mentored junior staff, fostering professional development and growth.
- Enforced customer service standards, resolving complaints to maintain quality.
- Maintained up-to-date records of employee attendance and payroll information.
Receptionist
Best Adult Daycare Center
New York, NY
03.2021 - 07.2022
- Streamlined communication by managing incoming calls via multi-line telephone system.
- Scheduled and confirmed appointments to optimize team time utilization.
- Organized documents and rearranged schedules, enhancing overall workflow efficiency.
- Sorted and directed incoming mail daily to appropriate personnel without delay.
- Maintained accurate records by entering data into Excel spreadsheets.
- Provided assistance to visitors by directing them to relevant personnel and addressing inquiries through calls and emails.
Waitress/Cashier
Asuka Japanese restaurant
New York, NY
08.2014 - 03.2019
- Greeted customers and addressed inquiries to enhance sales opportunities.
- Served plated meals, managed buffet events, and distributed hors d'oeuvres during gatherings.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cash register accuracy through effective cash handling and balancing practices.
- Monitored inventory levels at the register, promptly notifying management of shortages.
- Checked on guest satisfaction with meals and recommended additional items to increase sales.
- Provided excellent service and product knowledge while assisting customers with inquiries.
- Operated cash register efficiently, processing payments by various methods.
Education
High School Diploma -
China International High School
China05.2008
Skills
- Telephone communication skills
- Office equipment operation
- Organizational efficiency
- Data entry
- Team collaboration
- Problem solving
- Quick learning
- Time management
- Cash handling accuracy
Timeline
Front Desk Receptionist
Dr. Yong Sheng Lin 's Office
09.2025 - 02.2026
Manager
Crafty Crab
09.2022 - 04.2025
Receptionist
Best Adult Daycare Center
03.2021 - 07.2022
Waitress/Cashier
Asuka Japanese restaurant
08.2014 - 03.2019
High School Diploma -
China International High School