Medical Assistant for Dr. Keith Gross Dermatology and his PA, Teresa Langslet. I'm proficient in patient scheduling and HIPAA compliance. I also manage patient flow and satisfaction through effective communication and education about skin cancers. I'm committed to delivering patient-focused care while maintaining high standards. Additionally, I have experience in cash handling, customer service, and transaction processing in fast-paced retail environments. I use strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. I have a track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
Keith Gross Dermatology
Susanville, USA
02.2024 - 01.2026
Assisted patients with check-in processes and gathered medical histories.
Prepared exam rooms for patient consultations and procedures.
Scheduled appointments and managed patient flow to optimize clinic efficiency.
Educated patients on skincare products and post-treatment care instructions.
Cashier
Walmart
Susanville, USA
12.2021 - 10.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and returns, ensuring satisfaction.
Maintained accurate cash drawer balances through diligent record-keeping.
Collaborated with team members to streamline checkout procedures and reduce wait times.