Mekai Williams
Richmond,VA
Summary
Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Resourceful individual with both silk and living flower arranging expertise. An energetic Floral Designer recognized as an expert in cultivating relationships with suppliers, consulting with high-end clients and artistically arranging beautiful creations. Offering extensive knowledge in flowers and plants. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Floral Designer/ Prep
Pat's Florist
01.2016 - Current
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Quoted, generated, and processed customer orders to meet specifications and various occarrions.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Romp N' Roll
Ms. Barnette
05.2022 - 07.2023
- Increased safety awareness among team members by leading training sessions on safe driving practices and procedures.
- Adhered to all applicable regulations regarding commercial driving, maintaining a clean driving record throughout employment tenure.
- Participated in regular safety meetings and training sessions to stay up-to-date on industry best practices and maintain a strong safety record.
- Demonstrated strong problem-solving skills when faced with unexpected road conditions or traffic delays, finding alternate routes to ensure timely deliveries.
Babysitter
Self Employed
01.2016 - 06.2019
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Coordinated different types of activities to enhance physical and intellectual development.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Kept notes of behavior issues, food served and medications administered to children.
- Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
Cashier
Food Lion
04.2017 - 03.2018
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Educated customers on promotions to enhance sales.
- Reviewed weekly sales circulars and monitored price changes.
Education
High School Diploma -
Highland Springs High School
Highland Springs, VA5 2018
Skills
- Order fulfillment
- Sale expertise
- Shipping procedures understanding
- Strategic sales knowledge
- Stocking and replenishing
- Flower arranging
- Flower options knowledge
- Creative problem solving
- Wedding Floral Design
- Floral shop assistance
- Sales and Marketing
- Plant Care Knowledge
- Creative merchandising and display
- Customer Orders
- Order Placement
- Event Planning Expertise
- Funeral Floral Design
- Social Media Promotion
- Client Consultations
- Client meetings
Timeline
Romp N' Roll
Ms. Barnette
05.2022 - 07.2023
Cashier
Food Lion
04.2017 - 03.2018
Floral Designer/ Prep
Pat's Florist
01.2016 - Current
Babysitter
Self Employed
01.2016 - 06.2019
High School Diploma -
Highland Springs High School
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