Mekana Carbajal
Weaverville,CA
Summary
With over 5 years of experience at Starbucks, skills as an efficient manager, trainer, and barista have been honed. Takes pride in delivering exceptional customer service, resulting in a significant 50% increase in customer connection scores. Accomplished the prestigious Starbucks Store of the Quarter award for Northern California, marking the first time in our Starbucks history. Successfully opened and led the holiday market Starbucks in Chester, training the entire team to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Starbucks/ Holiday Market
Weaverville, CA
06.2020 - Current
- Mastered detailed memorization of various drinks and beverages.
- Cultivated customer loyalty, leading to an increase in returning patrons.
- Ensuring a clean environment for the customers and fellow workers.
- Handled weekly reporting tasks along with billing, ordering, and inventory management.
- Managed store operation, team positions, and timely aspects of the day.
- Delivered regular monthly trainings on latest updates for the team.
- Launched new store ensuring operational success.
Caretaker
Addus Home Healthcare
Lewiston, CA
12.2022 - 01.2024
- Supported residents in performing routine activities such as cooking, cleaning, bathing, dressing, and exercising.
- Created engaging and secure spaces with consideration for sensory needs.
- Facilitated daily activities for children with autism and ADHD.
Skills
- Leadership
- Collaboration
- Customer Services
- Interpersonal Skills
- Opened a new store
- Childcare with special needs
Timeline
Caretaker
Addus Home Healthcare
12.2022 - 01.2024
Assistant Manager
Starbucks/ Holiday Market
06.2020 - Current