Mekayla Adams
Irving,TX
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Legal Admin
DebtBlue
Richardson, TX
09.2022 - Current
- Prepared drafts of forms, letters and agreements for legal staff use
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Generated pleadings and other legal documents for review by attorneys and paralegals
- Reviewed wide-ranging contracts and agreements and summarized terms for easy assessment.
- Helped with intake of new clients and materials by setting up files and documenting important information.
Quality Coordinator
Bank of America
Fort Worth, TX
01.2021 - 07.2022
- Prepared buyer, seller, HUD and other transaction documents
- Reviewed and validated details of loan applications and closing documentation
- Ensured regulatory requirements were met in processing approved, cancelled, and rejected loan applications
- Assisted with quality control audits.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Mortgage Servicing Specialist
Community Loan Servicing
Coral Gables, FL
03.2019 - 11.2020
- Set up accounts for newly approved loans with MSP system
- Assisted customers with mortgage account inquiries pertaining to payoffs, escrow, taxes and insurance
- Guided and assisted customers through the process of modifications, refinances, short sales, foreclosures, etc
- Handled 125 calls per day to address customer inquiries and concerns
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Education
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Tarrant County College District
Fort Worth, TX06.2026
High School Diploma - undefined
Everman High School
01.2017
Skills
- Residential Mortgage Loans
- Detail Oriented
- Leadership
- Document Control Support
- Microsoft Office
- Advanced word processing
- 30 WPM typing speed
- Client service and support
- Interpersonal communication
- Administrative Support
Timeline
Legal Admin
DebtBlue
09.2022 - Current
Quality Coordinator
Bank of America
01.2021 - 07.2022
Mortgage Servicing Specialist
Community Loan Servicing
03.2019 - 11.2020
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Tarrant County College District
High School Diploma - undefined
Everman High School
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