Mekayla M. Calhoun
Summary
Currently attending Mosley school of Cosmetology.
Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start my career and make meaningful contributions with commitment and drive.
Reliable and upbeat beauty enthusiast successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.
Overview
7
7
years of professional experience
Work History
Store Lead
Kmaca Inc. (BIGGBY Coffee)
10.2022 - 08.2023
- Trained and mentored new team members, fostering a collaborative work environment.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Established strong relationships with customers, enhancing loyalty through exceptional service experiences.
Assistant Manager
Kmaca Inc. (Biggby Coffee)
06.2022 - 10.2022
- Trained and mentored new staff, fostering a collaborative team environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Prestige Beauty Advisor
Ulta Beauty
02.2022 - 06.2022
- Implemented workflow improvements, enhancing efficiency and reducing order wait times.
- Monitored cash handling processes, ensuring accuracy in transactions and financial reporting.
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
BigLots
05.2021 - 02.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
Shift lead
Kmac Inc. (Biggby Coffee)
10.2020 - 05.2021
Student Ambassador
Davenport University
08.2019 - 03.2020
Shift Lead
Ty Foods Inc. (Dairy Queen)
04.2019 - 08.2019
Shift Lead
Ty Foods Inc. (Dairy Queen)
03.2019 - 04.2019
Chew Inc. (Arby's)
03.2016 - 03.2019
Education
Seeking Esthetician License - Skin Analysis, Custom Facials, Waxing, Lashes
Mosley School of Cosmetology
Grand Rapids, MI12-2025
Bachelor of Science - Medical Case Management
Davenport University
Grand Rapids, MISkills
- Quickly and efficiently greeted and served over 100 customers daily
- Remaining friendly and positive under pressure
- Addressed challenges effectively
- Successfully trained employees to prepare for daily business operations in the mornings and closing store procedures
Timeline
Store Lead
Kmaca Inc. (BIGGBY Coffee)
10.2022 - 08.2023
Assistant Manager
Kmaca Inc. (Biggby Coffee)
06.2022 - 10.2022
Prestige Beauty Advisor
Ulta Beauty
02.2022 - 06.2022
BigLots
05.2021 - 02.2022
Shift lead
Kmac Inc. (Biggby Coffee)
10.2020 - 05.2021
Student Ambassador
Davenport University
08.2019 - 03.2020
Shift Lead
Ty Foods Inc. (Dairy Queen)
04.2019 - 08.2019
Shift Lead
Ty Foods Inc. (Dairy Queen)
03.2019 - 04.2019
Chew Inc. (Arby's)
03.2016 - 03.2019
Seeking Esthetician License - Skin Analysis, Custom Facials, Waxing, Lashes
Mosley School of Cosmetology
Bachelor of Science - Medical Case Management
Davenport University
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