Mekayla Sheppard
Tampa,FL
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Armature Works
Tampa, FL
08.2024 - 01.2025
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Customer Service Representative
Winn Dixie Supermarket
Tampa, FL
06.2023 - 07.2024
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed positive relationships with customers through friendly interactions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Resolved customer complaints promptly and efficiently.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
High School Diploma -
Pace
Tampa, FL05-2022
Skills
- Check processing
Timeline
Customer Service Cashier
Armature Works
08.2024 - 01.2025
Customer Service Representative
Winn Dixie Supermarket
06.2023 - 07.2024
High School Diploma -
Pace