Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
The Eis House
144 Academy St, Mexico, NY 13114
07.2021 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Liberal Arts And General Studies
Onondaga Community College
Syracuse, NY
12.2023
Skills
Safe Food Handling
Table Setting
Guest Engagement
Quality Control
Food Safety Understanding
Menu Memorization
Timeline
Server
The Eis House
07.2021 - Current
Associate of Arts - Liberal Arts And General Studies