Meladi Alvarez
San Francisco,CA
Summary
Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.
Overview
3
3
years of professional experience
Work History
Food Runner
The Cavalier Sf
San Francisco , CA
2023.12 - Current
- Delivered food to guests in a timely manner while following safety protocols.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Provided assistance with clearing plates from tables after meals were completed.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Followed proper sanitation guidelines when handling food products.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
Busser
The Cavalier Sf
San Francisco , CA
2023.12 - Current
- Maintained a friendly attitude towards customers at all times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Filled and served various beverages for customers.
Host
De La Rosa Restaurant
San Francisco , CA
2023.12 - 2024.05
- Resolved conflicts between customers when necessary.
- Greeted guests upon arrival and provided them with menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Notified server after seating parties in section to facilitate prompt service.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Busser
Tropisueno
San Francisco , CA
2023.01 - 2023.12
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Replenished napkins, condiments, silverware and glassware as needed.
- Organized storage areas for clean dishes and stocked linens.
- Took initiative to help others whenever necessary.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Wiped down and cleaned chairs, booths, and highchairs.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Cashier
Tropisueno
San Francisco , CA
2023.01 - 2023.11
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier
Sorabol Restaurant
San Francisco , CA
2022.09 - 2023.07
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Busser
7 Miles House
San Francisco , CA
2022.06 - 2022.12
- Bussed and reset tables in an orderly fashion.
- Took initiative to help others whenever necessary.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
Cashier
Wingstop Restaurant
San Francisco , CA
2021.06 - 2021.11
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
BBA - Aviacion Comercial
Columbia
Lima Peru2018-01
Bachelor of Arts - Idiomas
Catolica
Peru2018-01
Skills
- Customer Service
- Teamwork and Collaboration
- Quick Learner
- Performance Improvement
- Issue Resolution
- Serving staff support
- Cash Handling
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Food Runner
The Cavalier Sf
2023.12 - Current
Busser
The Cavalier Sf
2023.12 - Current
Host
De La Rosa Restaurant
2023.12 - 2024.05
Busser
Tropisueno
2023.01 - 2023.12
Cashier
Tropisueno
2023.01 - 2023.11
Cashier
Sorabol Restaurant
2022.09 - 2023.07
Busser
7 Miles House
2022.06 - 2022.12
Cashier
Wingstop Restaurant
2021.06 - 2021.11
BBA - Aviacion Comercial
Columbia
Bachelor of Arts - Idiomas
Catolica
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