Melani Cruz
2870 Solomon St,Texas
Summary
Dynamic Medical Assistant with experience at Beaumont Allergy Associates, adept in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and clinical documentation. Successfully streamlined office workflows, contributing to improved productivity and patient satisfaction. Committed to delivering quality care and fostering strong patient relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beaumont Allergy Associates
Beaumont, TX
08.2018 - Current
- Supported patient intake by verifying medical histories and updating electronic health records.
- Assisted healthcare providers during allergy testing procedures, ensuring adherence to safety protocols.
- Educated patients on allergy management and treatment options, enhancing understanding of care plans.
- Managed appointment scheduling and follow-up communications, optimizing patient flow efficiency.
- Administered immunotherapy injections under supervision, maintaining compliance with clinical guidelines.
- Collaborated with team to streamline workflow processes, improving overall office productivity.
- Conducted inventory management for medical supplies, ensuring availability of essential items for daily operations.
- Trained new staff on office procedures and patient interaction protocols, fostering a supportive work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Memorial High School
Port Arthur, TX06.2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Data entry
- Electronic medical records
- Insurance verification
- Appointment setting
- Fluent in languages
- Payment collection
- Reliable transportation
Accomplishments
Recieved A Honor Roll
Graduated Vista College with a 4.0 GPA
Certification
Nationally Registered Certified Medical Assistant
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Beaumont Allergy Associates
08.2018 - Current
High School Diploma -
Memorial High School