Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melani Moreno

Fort Lauderdale

Summary

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

Work History

Host

El Camino
10.2024 - 11.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Stranahan High School

Skills

  • Professional appearance
  • Exceptional communication
  • Customer service
  • Table assignment coordination
  • Seating arrangements
  • Foreign language skills

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Host

El Camino
10.2024 - 11.2024

Stranahan High School
Melani Moreno