Melani Ravelo
Cape Coral,FL
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Imperial Roofing Company
05.2023 - 01.2024
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Cashier
Home Depot
05.2022 - 04.2023
- Learned duties for various positions and provided backup at key times.
- Answered questions about store policies and addressed customer concerns.
Cashier
Mcdoanlds
02.2022 - 04.2022
- Set up new sales displays each week with fresh merchandise.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05.2024
Skills
- Mail handling
- Internet Research
- Account Reconciliation
- Social Media and Promotions
- Quickbooks
- Website Updating
- Social Media Management
- Technical Support
- Mail Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Imperial Roofing Company
05.2023 - 01.2024
Cashier
Home Depot
05.2022 - 04.2023
Cashier
Mcdoanlds
02.2022 - 04.2022
High School Diploma -
Florida Virtual School Flex 9-12
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