Job Search Status
Open to workDesired start date: Immediately
Open To Work
Melanie Afalla
San Jose,CA
Work Preference
Summary
Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
15
15
years of professional experience
2006
2006
years of post-secondary education
Work History
Office manager
Ramos oil efuel
11.2023 - 02.2026
- Managed daily office operations and ensured smooth business operations
- Dispatched drivers and coordinated delivery schedules for fuel and lubricant distribution
- Handled bookkeeping, accounting support, and financial recordkeeping
- Processed invoices, managed Accounts Receivable
- Reconciled accounts, tracked payments, and maintained accurate financial records
- Managed vendor accounts, billing, and purchase orders
- Maintained customer accounts and handled billing inquiries
- Organized company files, contracts, and operational documents
- Communicated with customers, drivers, vendors, and management to coordinate daily business operations
- Ordered office supplies and managed office equipment and services
- Oversaw administrative functions and ran day-to-day office operations independently
- Communicated with customers regarding delivery schedules, billing, and account questions
- Created and sent invoices and statements
- Processed payments (checks, credit cards, ACH, etc.)
- Maintained QuickBooks records and financial reports
- Ordered fuel, lubricants, and office supplies
- Created spreadsheets and reports for management
- Managed company emails, phone lines, and customer accounts
- Resolved customer billing issues and delivery problems
- Worked with vendors and suppliers on pricing and orders
- Maintained driver logs, delivery records, and invoices
- Managed filing system and company records
- Improved office organization and workflow
Assistant Store Manager
Honey Birdette
10.2021 - 12.2022
- Supervised daily store operations and employee performance
- Recruited, trained, and coached staff
- Provided excellent customer service and resolved customer issues
- Managed inventory, shipments, and cash reconciliation
- Motivated team to meet and exceed sales goals
- Organized store layout and merchandising displays
- Handled store communication, scheduling, and meetings
Lancôme Counter Manager
Bloomingdale's
Milpitas, CA
02.2020 - 09.2021
- Managed Lancôme counter sales and daily operations
- Met and exceeded monthly and annual sales goals
- Set sales targets and trained team members
- Organized promotional events to increase sales
- Built strong client relationships and repeat business
- Managed inventory and tracked profits
Customer Service Specialist
Daylight Foods
Milpitas, CA
01.2018 - 02.2020
- Assisted customers with billing, orders, and account questions
- Answered inbound calls and processed customer orders
- Maintained customer accounts and updated account information
- Communicated with vendors regarding pricing and product information
- Placed vendor orders and tracked shipments
- Processed account adjustments and resolved customer issues
Education
Camden Highschool
San Jose, CASkills
- Customer Service
- Office Administration
- Accounts Receivable
- Data Entry
- Inventory Management
- Team Leadership
- Sales & Client Relations
- Call Center Operations
- Problem Solving
- Communication
- Time Management
- Database administration
- Data retrieval systems
- Scheduling coordination
- Customer relations
- Office management
Timeline
Office manager
Ramos oil efuel
11.2023 - 02.2026
Assistant Store Manager
Honey Birdette
10.2021 - 12.2022
Lancôme Counter Manager
Bloomingdale's
02.2020 - 09.2021
Customer Service Specialist
Daylight Foods
01.2018 - 02.2020
Camden Highschool