Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Beckowski

Philadelphia,PA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hostess

Bonnet Lane Family Restaurant
09.2012 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Promoted business loyalty by fostering positive customer relationships.

Education

High School Diploma -

Abington Senior High School
Abington, PA
06.2009

Skills

  • Hospitality and Accommodation
  • Menu Memorization
  • Guest Inquiries
  • Phone Inquiries
  • Cash and Transaction Handling
  • High-Volume Dining
  • Front- and Back-Of-House Coordination

Certification

Citizens Police Academy - Abington, PA

Timeline

Hostess

Bonnet Lane Family Restaurant
09.2012 - Current

High School Diploma -

Abington Senior High School

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Melanie Beckowski