Melanie Bullock
Orem,UT
Summary
Care-focused Phlebotomist bringing 3 year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied collection techniques tailored to patient need.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Intermountain Healthcare
02.2020 - 12.2022
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Obtained blood specimens by performing venipunctures and finger sticks 20+ times per day.
- Trained in all clinics and labs in my region to float as needed.
- Effectively communicated with patients to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Labeled specimen tubes and followed exact directions for handling and storing specimens for transport.
- Ordered lab supplies and stocked phlebotomy cart and lab with appropriate supplies.
- Verified accurate tests were ordered and proper handling and storage conditions were met.
Business Owner - Adorn Rental & Design
Self Employed
08.2014 - 10.2022
- Consulted with customers to assess unique event needs and propose optimal solutions.
- Increased sales by 30% year over year.
- Trained and motivated employees to perform daily business functions.
- Put together realistic client budgets based upon costs, fees and labor to establish client trust.
- Oversaw business budget planning and administration, accounting functions, purchasing and payroll.
- Met with prospective clients to determine needs and present several budget, venue and service level options.
- Coordinated services and logistics with wide variety of vendors to plan and execute large scale events.
- Offered ala carte rental and design services as well as full-service event planning and design.
Optometric Assistant
Matthew K. Littlejohn O.D.
05.2014 - 07.2015
- Scheduled appointments, handled referrals and ordered supplies for office as well as patients.
- Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
- Maintained detailed records of test results by entering data and patient information into computer.
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Helped patients with optical selections and dispensing to facilitate customer service.
- Trained patients on contact lens insertion, removal and lens care.
- Verified and preauthorized patient's vision care insurance.
Education
No Degree - Interior Design
Northern Arizona University
Flagstaff, AZBachelor of Science - Nursing
Provo College
Provo, UT12.2023
GED -
General Education Development Certificate
Nationally Proctored Online01.2021
Skills
- Infection Control Procedures
- Clean Equipment
- Medical Records Maintenance
- Tracking Specimens
- Patient Safety
- Specimen Collection including: venipuncture, heel sticks, capillary draws, blood cultures, urine, stool and semen samples, miscellaneous swabs and cultures
- Lab procedures including to prepare samples for transport and testing
Timeline
Phlebotomist
Intermountain Healthcare
02.2020 - 12.2022
Business Owner - Adorn Rental & Design
Self Employed
08.2014 - 10.2022
Optometric Assistant
Matthew K. Littlejohn O.D.
05.2014 - 07.2015
No Degree - Interior Design
Northern Arizona University
Bachelor of Science - Nursing
Provo College
GED -
General Education Development Certificate
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