Melanie Burciaga
Haltom City,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Motivated Employer with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Duramex Fence Supply
08.2019 - Current
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Set up new accounts, established customer credit and set up payment methods.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Early Childhood Educator
Littlle Tyke
08.2020 - 03.2021
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Server/ Hostess
El Tejas Mexican Restaurant
01.2019 - 07.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Camp Counselor
Haltom City Recreation Center
06.2016 - 07.2019
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Encouraged team building to increase camaraderie, trust and rapport.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Implemented rules and regulations to enforce discipline and compliance.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
High School Diploma -
Nolan Catholic High School
Fort Worth, Texas05.2020
Skills
- Customer Service
- Analytical Thinking
- Sales expertise
- New Business Development
- Self-Esteem Boosting
- Coordinating schedules
- Safety awareness
- Classroom Organization
- Ordering Procedures
- Relationship Management
- Strong Work Ethic
- Enforcing Rules
- Environmental education
Languages
Spanish
Native or Bilingual
Timeline
Early Childhood Educator
Littlle Tyke
08.2020 - 03.2021
Inside Sales Representative
Duramex Fence Supply
08.2019 - Current
Server/ Hostess
El Tejas Mexican Restaurant
01.2019 - 07.2019
Camp Counselor
Haltom City Recreation Center
06.2016 - 07.2019
High School Diploma -
Nolan Catholic High School
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