Melanie Burkett
Sacramento,CA
Summary
Dynamic leader with expertise in operations management, enhancing sales performance at Old Navy. Proven track record in training and development, fostering teamwork and communication. Successfully optimized stock levels, reducing shrinkage and driving sales. Adept at meeting payroll, sales, and budget targets, championing exceptional customer experiences and business growth.
Overview
14
14
years of professional experience
Work History
General Manager
Old Navy, Gap
Sacramento, CA
03.2019 - Current
- Led store operations to enhance customer experience and drive sales performance.
- Developed and implemented training programs for staff to improve service quality.
- Analyzed sales trends to optimize inventory management and merchandising strategies.
- Collaborated with cross-functional teams to execute marketing initiatives effectively.
Store Manager
Gymboree
Sacramento, CA
08.2012 - 05.2019
- Led daily store operations, ensuring exceptional customer service and team performance.
- Developed and implemented training programs to enhance staff skills and product knowledge.
- Oversaw inventory management, optimizing stock levels to reduce shrinkage and improve turnover.
- Fostered a positive work environment by promoting teamwork and open communication among staff.
Education
Theater Arts/Stage Management
California State University
Sacramento, CASkills
Meeting payroll, sales, loyalty and budget goals
Leadership and team building
Training and development
Operations management
Inventory control
Timeline
General Manager
Old Navy, Gap
03.2019 - Current
Store Manager
Gymboree
08.2012 - 05.2019
Theater Arts/Stage Management
California State University