Melanie Burton
Hilton,NY
Summary
Administrative assistant offering over 20 years of various administrative experience. Expertise in client relations, delegation and billing/collections.
Overview
26
26
years of professional experience
Work History
Secretary to the Zoning Board of Appeals
Town of Greece
Greece, USA
12.2023 - Current
- Manage Zoning Board applications, legal deadlines, and meeting schedules.
- Prepare agendas, notifications, legal notices, and zoning compliance letters.
- Transcribe minutes, research case history, and ensure compliance.
Medical Billing Specialist
Jamison Eye Care
Rochester, USA
05.2018 - 08.2023
- Performed insurance verification, billing, and transcription.
- Investigated claims, managed collections, and handled third-party billing records.
- Assisted practice manager with general administrative duties.
Medical Billing Specialist
Clear Choice Hearing & Balance
Rochester, USA
04.2023 - 07.2023
- Managed A/P and A/R for two locations, posting payments and creating patient statements.
- Handled insurance verifications, coding, and prior authorizations.
- Processed manual payments, worked denials, and facilitated collections.
Customer Service Specialist / Accounts Receivable Clerk
Brockport Animal Hospital
Brockport, USA
09.2011 - 11.2016
- Provided customer service, directed over 60 incoming calls daily.
- Negotiated client liabilities, set up payment plans, and managed collections.
Receptionist
Scottsville Veterinary Hospital & Adoptions
Scottsville, USA
01.2007 - 12.2010
- Scheduled appointments, reviewed medical charts, and managed front end and inventory.
Receptionist
Public Abstract Corporation
Rochester, USA
04.2000 - 10.2002
- Answer phones, greet clients, log and track all packages.
- Prepared documents for filing at the Monroe County Clerk's Office.
- Provided administrative support including event planning and catering.
GRIP Grant Administrator (Temporary)
Town of Greece
Greece, USA
- Process grant applications, verify eligibility, and manage contractor bids.
- Oversee yearly grant funds and create agreements for approved residents.
Education
A.A.S. - Medical Administrative Assisting
Bryant & Stratton College
Rochester, NY04-2018
Timeline
Secretary to the Zoning Board of Appeals
Town of Greece
12.2023 - Current
Medical Billing Specialist
Clear Choice Hearing & Balance
04.2023 - 07.2023
Medical Billing Specialist
Jamison Eye Care
05.2018 - 08.2023
Customer Service Specialist / Accounts Receivable Clerk
Brockport Animal Hospital
09.2011 - 11.2016
Receptionist
Scottsville Veterinary Hospital & Adoptions
01.2007 - 12.2010
Receptionist
Public Abstract Corporation
04.2000 - 10.2002
GRIP Grant Administrator (Temporary)
Town of Greece
A.A.S. - Medical Administrative Assisting
Bryant & Stratton College