Melanie Calo
Griffin,GA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Manager
Fridas Restaurant
08.2023 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Monitored staff performance to ensure adherence to customer service standards.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Education
High School Diploma -
MClure Health Science High School
Duluth, GA05-2024
Skills
- Digital marketing knowledge
- Business Administration
- Client Relations
- Highly organized
- Prioritizing patients
- Understands grammar
- Employee communication
Contact
Griffin, GA 30223
Education and Training
Duluth, GA
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Manager
Fridas Restaurant
08.2023 - Current
High School Diploma -
MClure Health Science High School
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