Melanie Cartagena
Bronx,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Experience working in oncology/hematology. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ironwood Cancer and Research Centers
12.2023 - Current
- Obtained vital signs, client medical history, medication information, symptoms, and allergies.
- Preformed venipuncture procedures
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Set up transfusion, phlebotomy's and assisted in help with scheduling surgeries and biopsy for patients
- Sanitized, restocked, and organized exam rooms and medical equipment.
Server
Olive Garden
08.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Medical Assistant With Phlebotomy Certification - Medical Assisting
Arizona College of Allied Health
Mesa, AZ02.2024
Skills
HIPAA Compliance
Patient Scheduling
Customer Service and compassionate
Medical terminology knowledge
EMR / EHR
Phlebotomy
CPR certified
Vital Sign Monitoring
Reliable team player
Prioritizing stat orders
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Ironwood Cancer and Research Centers
12.2023 - Current
Server
Olive Garden
08.2021 - 11.2022
Medical Assistant With Phlebotomy Certification - Medical Assisting
Arizona College of Allied Health
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