Melanie Darakjian
Los Angeles,CA
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Dynamic administrative professional and leader with 3+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
6
6
years of professional experience
Work History
Administrative Specialist, Transplant Services
UCLA Health
06.2023 - Current
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Maintained positive working relationship with fellow staff and management.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Lab Volunteer
USC- Denis Evseenko
03.2023 - 07.2023
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Participated in extra training and courses to refine and improve upon industry knowledge.
Administrative Specialist
CASIT Lab Surgery, UCLA Health
08.2022 - 01.2023
- Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
- Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Checked stock to determine inventory levels and maintain office supply products.
- Produced and distributed memos, newsletters and other forms of communication.
Administrative Specialist
Socal Healthcare Solutions
01.2020 - 04.2022
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Receptionist/Call Center Representative
SEV Laser
04.2018 - 01.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
Care
Extender, UCLA Health
08.2017 - 01.2019
- Kept facility stocked with necessary supplies, equipment and instruments
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
- Contacted medical facilities to schedule patients for admission
- Explained treatment procedures and physicians' instructions
- Undled general office duties to support administrative staff during peak hours
- Collected, labeled and stored laboratory specimens properly prior to testing
- Assisted back office patient processes to reduce office wait times.
Education
Master of Science - Stem Cell Biology And Regenerative Medicine
University of Southern California
Los Angeles, CA05.2024
Bachelor of Science - Health And Medical Administration
California State University
Northridge, CA05.2023
Associate of Science - Biochemistry
Los Angeles City College
Los Angeles, CA2020
Skills
- Microsoft Office
- Proficient in Excel
- First Aid/CPR
- Quantitative and Qualitative Analysis
- Testing Lab Samples
- Disposal of Lab Waste
- Managing Inventory
- Chemistry Expertise
- Safety Procedures
- Laboratory Testing
- Equipment Sterilization
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Specialist, Transplant Services
UCLA Health
06.2023 - Current
Lab Volunteer
USC- Denis Evseenko
03.2023 - 07.2023
Administrative Specialist
CASIT Lab Surgery, UCLA Health
08.2022 - 01.2023
Administrative Specialist
Socal Healthcare Solutions
01.2020 - 04.2022
Receptionist/Call Center Representative
SEV Laser
04.2018 - 01.2021
Care
Extender, UCLA Health
08.2017 - 01.2019
Master of Science - Stem Cell Biology And Regenerative Medicine
University of Southern California
Bachelor of Science - Health And Medical Administration
California State University
Associate of Science - Biochemistry
Los Angeles City College