Melanie Darling
Aurora,CO
Summary
Dynamic leader and strategic planner with a proven track record at VASA Fitness, enhancing team performance and member satisfaction through effective coaching, mentoring, and process improvement. Excelled in fostering a positive work environment and implementing innovative fitness programs, achieving top retention rates. Skilled in conflict resolution and performance monitoring, adept at driving quality and safety in fast-paced settings.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Group Fitness and STUDIO Team Lead
VASA Fitness
12.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Regularly assessed STUDIO and group fitness classes
- Regularly completed timecard audits for over 40 instructor’s.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
Studio Red Coach
VASA Fitness
10.2022 - Current
- Promoted sportsmanship values among members, fostering a positive competitive atmosphere within the group environment.
- Boosted member confidence through coaching RED classes and asked for continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with members to encourage support and involvement in active participation.
- Held top highest club average and member retention.
- Enhanced member performance and participation by developing and implementing effective coaching strategies.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Improved member cohesion by organizing regular bonding activities and fostering a supportive environment.
- Facilitated open communication between members, ensuring that all concerns were addressed promptly and effectively.
- Recommended personalized training plans for members, resulting in improved physical fitness and performance.
Group Fitness Instructor
VASA Fitness
12.2019 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to Number individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Managed group fitness classes of up to 30 plus members.
- Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
- Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Improved class attendance by creating innovative and engaging group fitness routines.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
- Increased member retention by fostering a supportive and motivating exercise environment.
- Participated in regular staff meetings to discuss progress towards targets, addressing challenges collaboratively for optimal results across all classes offered at the facility.
- Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Developed and implemented various high-energy and motivating fitness programs to meet diverse needs.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Advocated the importance of proper nutrition and hydration in conjunction with a well-rounded exercise regimen, helping clients achieve lasting results through a comprehensive approach to wellness.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Received consistently positive feedback from participants regarding class structure, content, and delivery style.
- Assisted clients in setting realistic fitness goals, providing guidance and support throughout their progress journey.
- Collaborated with other instructors to create effective class designs focused on participant feedback.
- Increased community awareness of fitness classes through effective social media marketing strategies.
- Utilized feedback from participants to continually refine and improve fitness curriculum.
- Led high-energy group fitness sessions to promote health and wellness among participants.
- Streamlined class scheduling and registration processes, making it easier for participants to join and remain committed.
- Piloted successful weight-loss challenge that encouraged healthy competition and camaraderie among participants.
- Fostered supportive and motivating environment, leading to noticeable improvement in participant fitness levels.
- Conducted regular assessments to monitor participant progress and adjust programs accordingly.
- Engaged in outdoor fitness events, expanding program's reach and participant engagement.
- Designed and conducted workshops on fitness, nutrition, and wellness, enriching community's health knowledge.
- Developed and implemented system for tracking participant progress, enabling more personalized workout adjustments.
- Collaborated with nutritionists to integrate dietary advice into fitness programs, enhancing overall participant well-being.
- Created mentorship program for new instructors, improving quality and consistency of fitness classes.
- Improved class attendance by implementing flexible schedule that accommodated participants' varying availabilities.
- Boosted participant retention rates with personalized feedback and encouragement.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Adapted classes to meet needs of participants with varying fitness levels.
- Implemented new and creative exercise routines to keep participants motivated.
- Promoted safe and inclusive environment for club clients and members.
- Used music to motivate and energize classes.
- Assisted with marketing and promoting of classes and services.
- Demonstrated proper form and technique to prevent injury.
- Set up and broke down equipment before and after classes.
- Led aerobics, yoga, core strength and kickboxing styles in classes.
- Collaborated with other fitness professionals to develop and implement new programs.
- Encouraged participants to stay motivated and reach fitness goals.
- Promoted fitness classes to boost gym attendance.
- Utilized effective record-keeping system for tracking customer information.
Children’s book illustration
Self Employed Writer
12.2017 - Current
- Improved project efficiency by providing detailed sketches and revisions promptly based on client feedback.
- Participated in brainstorming sessions to generate innovative ideas for new projects or campaigns.
- Contributed to a positive work environment by consistently meeting deadlines and maintaining open lines of communication with colleagues.
- Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus, and depth.
- Streamlined the creative process by utilizing various digital tools and software for illustration purposes.
- Consistently produced high-quality artwork under tight deadlines, resulting in increased client retention rates.
- Developed a strong brand identity for clients through the creation of unique and memorable illustrations.
- Increased client satisfaction by delivering high-quality illustrations within tight deadlines.
- Determined appropriate designs for screen print and embroidery applications to create high-quality finished products.
- Worked with clients to understand desired outcomes and requirements.
- Designed and executed original artwork for various private and corporate clients.
- Utilized digital techniques to create and enhance artwork.
- Collaborated with other artists on various art projects and installations.
- Helped artwork meet standards of quality and accuracy.
- Used oil and acrylic paints, watercolors and digital media to create art pieces.
- Developed illustrations for books and magazines.
- Created commissioned artwork for organizations and private clients.
- Produced sketches and drafts to refine artwork before completion.
- Contributed to team brainstorming sessions to generate innovative concepts for upcoming projects, fostering creative environment.
- Utilized advanced software tools to refine illustrations and graphics, enhancing final product's visual appeal.
- Collaborated closely with marketing teams to produce targeted advertising materials that resonated with desired audiences.
- Participated in client meetings to understand project requirements and align illustrations with brand identity.
- dapted illustration styles to fit specific client needs or preferences while maintaining artistic integrity.
- Enhanced visual storytelling by creating compelling illustrations for various projects.
Education
Bachelor Of Arts - Fine Arts
Idaho State University
Pocatello, ID05.2005
Associate Of Science - General Studies
Snow College
Ephraim, UT05.2001
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Complaint resolution
- Operations management
- Employee evaluation
- Diversity and inclusion
- Product management
- Regulatory compliance
- Key performance indicators
- Trend tracking
- Influencing skills
- Relationship building
- Equipment maintenance
- Talent acquisition
- Resource allocation
- Corporate social responsibility
- Client communication
- Deadline management
- Employee training
- Task delegation
- Strategic planning
- Workflow management
- Project management
- Program development
- Marketing
- Change management
- Loss prevention
- Employee engagement
- Work assignment delegation
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Team motivation
- Staff training
- People management
- Work Planning and Prioritization
- Analytical thinking
- Daily workflow improvement
- Staff education and training
- Goal setting
- Mentoring
- Complex Problem-solving
- Quality improvement
- Leading team meetings
- Issue resolution
- Work planning
- Flexible schedule
- Coaching
- Overseeing daily activities
- Client service
- Giving constructive feedback
- Documentation and reporting
- Evaluating employee work
- Team Check-ins
- Onboarding and orientation
- Safety processes and procedures
- Safety
- Client support
- Shift scheduling
- Team building
- Technical support
- Performance evaluations
- SOP adherence
- Expectation setting
- Sales expertise
- Meeting facilitation
- Verbal and written communication
- Leadership
- Team assessment
- Multitasking
- Excellent communication
- Active listening
- Organizational skills
- Multitasking Abilities
- Decision-making
- Task prioritization
- Idea development and brainstorming
Accomplishments
- Supervised team of over 45 staff members.
- Used Microsoft Excel to monitor class average and growth on tracking spreadsheets.
- Made quarterly adjustments to schedules plus competitive analysis.
- Helped in the growth of over 1250 + Studio members in 2 years.
- Held some of the highest instructor retention in the district.
- Helped promote employee from instructor to an advanced position at another VASA.
- Continue to work with coaches and instructors to build class averages to some of the highest the region.
- Was in VASA Revive photoshoot Winter 2024
- Collaborated with team of 3 in the development of mural and art work at Rocky Mountain Preschool.
- Designed patterns for Lolly Rose Dolls
- Featured artist in collaboration with “The Animal world “ and “Imagine a World” books.
- Illustration for “Love Lottery”, “Panda my bear”,”Bear Hugs”, “Through the Rain”, plus two activity journals.
Certification
Certified REB3L Groove and Strength instructor
STUDIO RED certified
Intro to RED certified
Flow certified
Body Pump certified
Groov3 certification
Group Fitness certification NASM
Currently getting Personal Training Certification through ISSA
Timeline
Group Fitness and STUDIO Team Lead
VASA Fitness
12.2022 - Current
Studio Red Coach
VASA Fitness
10.2022 - Current
Group Fitness Instructor
VASA Fitness
12.2019 - Current
Children’s book illustration
Self Employed Writer
12.2017 - Current
Bachelor Of Arts - Fine Arts
Idaho State University
Associate Of Science - General Studies
Snow College
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