Melanie Deleon
Puyallup,WA
Summary
Dynamic shift supervisor skilled in maintaining high service standards under pressure. Known for effective communication and staff development, contributing to an efficient and motivated team environment. Ready to leverage expertise to enhance operational success.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Renton , WA
11.2025 - Current
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Trained new staff on coffee preparation and customer service standards, enhancing overall service quality.
- Resolved customer complaints with professionalism and empathy to enhance satisfaction.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Opened store and verified cash till and safe counts matched previous night.
- Maintained equipment functionality through routine checks and minor repairs, ensuring smooth operations.
Barista
Starbucks
Fairwood, WA
05.2023 - 09.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided exceptional customer service to enhance guest experiences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained cleanliness and organization of workstations and equipment.
Assistant Manager / Shift Supervisor / Trainer
Woods Coffee
Bellevue, WA
11.2021 - 02.2023
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided exceptional customer service by engaging with patrons warmly.
- Crafted high-quality beverages with attention to customer preferences.
- Opened store efficiently, ensuring all areas met operational standards.
- Oversaw inventory levels and coordinated stock replenishment for peak hours.
- Managed inventory and restocked supplies throughout the day.
- Handled cash register transactions accurately while processing orders quickly.
- Assisted in training new baristas on company standards and procedures.
Furniture In
Office Systems Tech
Renton, WA
10.2019 - 11.2021
- Moving or repairing existing or new furniture.
- Communicated regularly with clients to ensure satisfaction with services provided.
- Meeting new clients and their sites at schools, offices and other company buildings.
- Maintained cleanliness of job sites by vacuuming, disposing of trash, and thoroughly cleaning surfaces with appropriate products.
- Compiled detailed inventory of missing or damaged items to facilitate timely resolutions.
Education
High School Diploma -
Kentridge Highschool
Kent, WA06-2018
Skills
- Inventory management
- Assistant management
- Staff training
- Leadership
- Time efficient
- Adapts under pressure
- Effective communication
- Team or solo worker
- Quick learner
Accomplishments
- Employee with the best customer service. 02/2023 (Woods Coffee)
Timeline
Shift Supervisor
Starbucks
11.2025 - Current
Barista
Starbucks
05.2023 - 09.2025
Assistant Manager / Shift Supervisor / Trainer
Woods Coffee
11.2021 - 02.2023
Furniture In
Office Systems Tech
10.2019 - 11.2021
High School Diploma -
Kentridge Highschool