Melanie Domenech
Sarasota
Summary
Dynamic and results-oriented professional with proven expertise in customer service and problem-solving skills honored at Tommy’s Express and Culver’s. Excelled in building customer loyalty and driving sales through effective communication and teamwork. Skilled in adapting to new technologies and speaking with others.
Overview
1
1
year of professional experience
Work History
Sales Associates
Tommy’s Express
11.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Culver’s
08.2023 - 12.2023
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Sarasota High School
Sarasota, FL05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associates
Tommy’s Express
11.2023 - Current
Cashier
Culver’s
08.2023 - 12.2023
High School Diploma -
Sarasota High School
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