Melanie Elizarraraz
St. George,Utah
Summary
In every opportunity I've been fortunate to have I have always given maximum effort. My communication skills are just as great as my multitasking skills. I can and will become knowledgeable in any way you seem fit. I am a hardworking team player and will learn quickly. I work very well in fast paced environments, and am self motivated for any task. Working in different surroundings has demonstrated my ability to work well with every kind of person from all ages.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
St. George Inn And Suites
St. George, UT
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Childcare Teacher
Sunny Kids LLC
Saint George, UT
10.2022 - 02.2024
- Increased student participation by implementing creative and interactive learning activities.
- Enhanced parent-teacher communication through regular progress updates.
- Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.
- Improved literacy skills among students by incorporating engaging reading materials and targeted writing exercises.
- Promoted a positive classroom environment by establishing clear expectations.
- Developed strong relationships with students and their families.
Restaurant Busser
Red Robin
Washington, UT
06.2023 - 12.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Lead Barista
Dutch Bros Coffee
Saint George, UT
11.2020 - 12.2023
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new crew members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with customers.
- Utilized strong communication skills to build a strong work environment among team members.
Dietary Aide
Seasons Health & Rehabilitation
St. George, UT
08.2019 - 10.2020
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
Education
Certified - Cosmetology
Taylor Andrews Academy - St. George
Saint George, UT08.2022
High School Diploma -
Snow Canyon High School
Saint George, UT05.2021
Skills
- Conflict Mediation
- Group Instruction
- First Aid and CPR
- Language Development
- Behavior Management
- Time Management
- Fluent in English and Spanish
- Hospice Care
- Patient Scheduling
- Workload Management
- Computer Skills
- Positive Attitude
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Front Desk Receptionist
St. George Inn And Suites
02.2024 - Current
Restaurant Busser
Red Robin
06.2023 - 12.2023
Childcare Teacher
Sunny Kids LLC
10.2022 - 02.2024
Lead Barista
Dutch Bros Coffee
11.2020 - 12.2023
Dietary Aide
Seasons Health & Rehabilitation
08.2019 - 10.2020
Certified - Cosmetology
Taylor Andrews Academy - St. George
High School Diploma -
Snow Canyon High School