Melanie Fields
Holton, IN,IN
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Store Manager
CVS Pharmacy
06.2016 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Buffer
Nvic
05.2014 - 06.2016
- Cleaned, sanded and buffed surfaces to prepare for paint applications.
- Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.
Store Manager
Dollar General
03.2002 - 05.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
Diploma - College Prep Courses
South Ripley Jr-sr High School
Versailles, IN1991
Skills
- Goals and Performance
- Cost Management
- Customer Service
- Staff Training
- Store Opening and Closing Procedures
- Inventory Management
- Order Supplies
- Team Leadership
Timeline
Store Manager
CVS Pharmacy
06.2016 - Current
Buffer
Nvic
05.2014 - 06.2016
Store Manager
Dollar General
03.2002 - 05.2014
Diploma - College Prep Courses
South Ripley Jr-sr High School