Melanie Flores
Summary
Energetic and detail-oriented professional seeking a cashier position at Wingstop to provide excellent customer service, handle transactions efficiently, and contribute to the team's success with strong organizational and multitasking skills.
Overview
10
10
years of professional experience
Work History
Freight Processing Lead
Big Lots
Fresno, CA
02.2023 - 10.2024
- Delivered exceptional customer service by addressing concerns promptly and courteously
- Handled merchandise inventory efficiently, ensuring optimal stock rotation
- Managed opening and closing operations, including cash handling and staff direction
- Supported team collaboration to maintain a clean and welcoming store environment
Warehouse Associate
Capstone Logistics, LLC
Fresno, CA
08.2021 - 01.2023
- Operated handheld devices for inventory tracking and order accuracy
- Maintained efficiency in organizing and packaging shipments
- Verified order details to minimize errors and ensure customer satisfaction
Supervisor
Goodwill Industries
Clovis, CA
01.2015 - 07.2021
- Supervised daily retail operations, including cash management and sales
- Trained team members to deliver high-quality customer experiences
- Maintained safety compliance for five consecutive years as safety captain
Education
Liberal Arts -
Fresno City College
Fresno, CAHigh School Diploma -
Fresno High School
Fresno, CASkills
- Exceptional customer service
- Interpersonal communication
- Quick learner
- Teamwork
- Collaboration
- Cash handling
- Point-of-sale (POS) system operation
- Accuracy in transactions
- Problem-solving
- Conflict resolution
- Time management
- Organization
- Maintaining cleanliness
- Adherence to safety standards
Timeline
Freight Processing Lead
Big Lots
02.2023 - 10.2024
Warehouse Associate
Capstone Logistics, LLC
08.2021 - 01.2023
Supervisor
Goodwill Industries
01.2015 - 07.2021
Liberal Arts -
Fresno City College
High School Diploma -
Fresno High School