Preident
The Writing Pad
Palm Beach, FL
Melanie Gachot
Palm Beach
Summary
A motivated and customer-focused professional with strong background in communications, relationship-building, and problem-solving. Adept at anticipating needs, delivering personalized solutions, and managing fast-paced environments. Seeking to leverage expertise in customer relations and service excellence into a dynamic Retail Sales Associate or Customer-Service Associate position.
Work History
Development Director
Jerome Golden Center for Behavioral Health
West Palm Beach, FL
Foundation Coordinator
HomeSafe
Lake Worth, FL
Marketing and Development Coordintator
Gulfstream Goodwill Industries
West Palm Beach, FL
Sales Associate
Eileen Fisher
Palm Beach Gardens, FL
Sales Associate
Saks Off 5th
Palm Beach Gardens, FL
Associate Financial Development Director
YMCA of the Brandywine Valley
West Chester, PA
Development and Government Relation Manager
Devereux
Villanova, PA
Government Relation Manager
Sprint
Carlisle, PA
Education
Associate of Science - Business Administration
University of Phoenix
Tempe, AZHigh School Diploma -
Selinsgrove High School
Selinsgrove, PACertificate -
Villanova University & Association of Fundraising Profess.
Villanova, PAGrantsmanship Certificate -
The Grantsmanship Center
Los Angeles, CACertificate -
Raising More Money, Benovan
Seattle, WACertificate - Computer Science
Susquehanna University
Selinsgrove, PASkills
- Customer Engagement and Relationships
- Active listening, developed strong personal relationships, and conflict resolution
- Operations and Administration
- Proficient in CRM systems, databases, and Microsoft Office (Outlook, Word, PowerPoint, and Excel); cash, credit, and stock handling; visual merchandising
- Communications
- Strong written and oral skills
- Customer Service
- Resolved customer inquiries promptly, maintaining high return customer scores
- Cash Management
- Meticulously processed cash, credit card, stock and refund transactions Reconciled monthly with accounting department ensuring 100% general ledger accuracy
- Marketing
- Promoted upcoming events successfully boosting participation
Timeline
Preident
The Writing Pad
Development Director
Jerome Golden Center for Behavioral Health
Foundation Coordinator
HomeSafe
Marketing and Development Coordintator
Gulfstream Goodwill Industries
Sales Associate
Eileen Fisher
Sales Associate
Saks Off 5th
Associate Financial Development Director
YMCA of the Brandywine Valley
Development and Government Relation Manager
Devereux
Government Relation Manager
Sprint
Associate of Science - Business Administration
University of Phoenix
High School Diploma -
Selinsgrove High School
Certificate -
Villanova University & Association of Fundraising Profess.
Grantsmanship Certificate -
The Grantsmanship Center
Certificate -
Raising More Money, Benovan
Certificate - Computer Science
Susquehanna University