Melanie Gardner
Scottsville,KY
Summary
Dynamic server skilled in high-volume dining environments, recognized for delivering attentive service and fostering customer relationships. Strong work ethic and ability to adapt quickly to changing priorities, enhancing overall guest satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Server
Montana Grille
Bowling Green, KY
02.2026 - Current
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in menu knowledge, effectively communicating daily specials to patrons.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Culamar Seafood Rest + Rooftop Bar
Franklin, TN
06.2024 - 08.2025
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Adapted quickly to changing priorities during peak service hours, enhancing team efficiency.
- Resolved customer inquiries and concerns promptly, improving overall satisfaction rates.
- Supported training of new servers by sharing best practices and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Olive Garden Restaurant
New Hartford, NY
09.2022 - 06.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Nostro Restobar and Lounge
Utica, NY
07.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Stockbridge Valley Central School
Munnsville, NYAssociate of Arts - Digital Media And Marketing
Mohawk Valley Community College
Utica, NY12-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- High volume dining
Timeline
Server
Montana Grille
02.2026 - Current
Server
Culamar Seafood Rest + Rooftop Bar
06.2024 - 08.2025
Server
Nostro Restobar and Lounge
07.2023 - 05.2024
Server
Olive Garden Restaurant
09.2022 - 06.2024
High School Diploma -
Stockbridge Valley Central School
Associate of Arts - Digital Media And Marketing
Mohawk Valley Community College