Melanie Giebeler
Calimesa,CA
Summary
My Personal Purpose Statement- To be a source of hope by offering humility, optimism, and support to everyone I meet.
Overview
4
4
years of professional experience
Work History
Store Manager
Starbucks
Grand Terrace, CA
09.2023 - Current
- Analyzed sales data to identify trends and opportunities for increased sales and profitability.
- Scheduled weekly meetings with store managers to discuss strategies for improving sales, customer service, and overall operations of the stores.
- Established and exceeded organizational performance and individual performance goals.
Assistant Store Manager
Starbucks
08.2022 - 09.2023
- Managed daily operations of a highvolume Starbucks store, including hiring, training and scheduling of 30+ employees
- Developed positive relationships with customers and partners to build customer loyalty
Shift Supervisor
Starbucks
Yucaipa, United States
10.2021 - 08.2022
- Established and maintained eective partner relations, providing mentorship and guidance
- Responsible for cash handling, inventory, and ordering supplies
Barista
Starbucks
Redlands, United States
12.2020 - 10.2021
- Eectively communicated with customers and team members to ensure quality service
- Built positive relationships with customers by providing an excellent customer service experience, leading to increased sales
- Ensured that all café standards were met, including cleanliness, quality of products, and customer service
Education
Bachelor's degree - Digital Communication and Media/Multimedia
Arizona State University
07.2024
Associate's degree - American Sign Language (ASL)
Crafton Hills College
07.2020
Skills
- Inventory Management
- Operations Management
- Sales Analysis
- Community Outreach
- Change Leadership
- Team Building
Languages
- Ukrainian
- Russian
- American Sign Language
Accomplishments
- Starbucks Inventory Change Champion
- Starbucks Store Manager Quarterly Excellence Award Winner
- Starbucks Drive Thru Only Excellence Call Coordinator
Timeline
Store Manager
Starbucks
09.2023 - Current
Assistant Store Manager
Starbucks
08.2022 - 09.2023
Shift Supervisor
Starbucks
10.2021 - 08.2022
Barista
Starbucks
12.2020 - 10.2021
Bachelor's degree - Digital Communication and Media/Multimedia
Arizona State University
Associate's degree - American Sign Language (ASL)
Crafton Hills College