Melanie Gline
PHOENIX,AZ
Summary
I am a compassionate nationally board certified occupational therapy assistant, with experience with pediatric patients. I have a passion for helping peds patients to reach their maximum potential for independence, and improve motor and cognitive skills. I am licensed to work in the state of Arizona.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Arizona Arthritis & Rheumatology Associates
Phoenix, AZ
05.2021 - 12.2023
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Customer Service Representative
LogistiCare
PHOENIX, AZ
01.2020 - 01.2021
- Answered inbound calls, chats and emails to facilitate customer service.
Cashier/Junior Barista
Safeway
Phoenix, AZ
01.2017 - 11.2017
- Accurately managed cash; maintained the orderly appearance of checkout area; restocked supplies as needed.
Education
Associate of Applied Science - Occupational Therapy Assisting
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2025
Skills
- Document filing
- Customer service
- Problem-solving
- Critical thinking
- Time management
- Excellent computer skills
- Patient
Certification
- Certified COTA
Timeline
Patient Service Representative
Arizona Arthritis & Rheumatology Associates
05.2021 - 12.2023
Customer Service Representative
LogistiCare
01.2020 - 01.2021
Cashier/Junior Barista
Safeway
01.2017 - 11.2017
- Certified COTA
Associate of Applied Science - Occupational Therapy Assisting
Maricopa Community Colleges, Gateway Community College
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