Melanie Gomez
Henderson,Kentucky
Summary
I'm a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am a highly motivated employee who desires to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I would also say that I am good at working effectively and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Rookies Sports Bar and Grill
Henderson, KY
08.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on the cash register and point-of-sale system.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Host
Rookies Sports Bar and Grill
Henderson, KY
08.2019 - 08.2021
- Greeted guests upon arrival and provided them with menus.
- Took reservations over the phone and in person.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Greeted guests and gathered information to seat groups or place them on the waitlist.
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
Education
Associate of Science -
Henderson Community College
Henderson, KYSkills
- Team member support
- Food inspection
- Safe food handling
- Guest seating
- Calm demeanor
- Allergy Awareness
- Food safety
- Customer service
- Table resetting
- Hostess support
- Server training
Certification
- Certified Nurse Aide
Languages
English
Professional
Spanish
Limited
Timeline
Server
Rookies Sports Bar and Grill
08.2021 - Current
Host
Rookies Sports Bar and Grill
08.2019 - 08.2021
- Certified Nurse Aide
Associate of Science -
Henderson Community College
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