Melanie Harper
Salem,AL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
3
3
years of professional experience
Work History
Supervisor
The Country Market
01.2023 - 10.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Correctional Officer
Russell County Sheriff Department
02.2022 - 06.2022
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Shift Manager
Dollar General
08.2020 - 02.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Beulah High School
Valley, AL05.2009
Skills
- Schedule Development
- Data Analytics
- Inventory Control
- Staff Management
- Flexible Schedule
- Positive Attitude
- POS System Operation
- Adaptability and Dependability
- Customer Service
- Team Leadership
- Loss Prevention
- Money Handling
Timeline
Supervisor
The Country Market
01.2023 - 10.2023
Correctional Officer
Russell County Sheriff Department
02.2022 - 06.2022
Shift Manager
Dollar General
08.2020 - 02.2022
High School Diploma -
Beulah High School