Melanie Houser

Followed all company policies and procedures to deliver quality work. I was calling realtors and brokers connecting them with our area specialist who introduced them to our program which generates leads for their future success.

• Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
• Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
• Enhanced client satisfaction by delivering high-quality work within deadlines.
• Analyzed user feedback to gather input and identify areas required for improvement.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Created a welcoming atmosphere at the sample station, encouraging customers to try new items.
• Utilized effective communication skills to convey important product details and benefits to customers.
• Enhanced customer experiences by offering samples and detailed product information.
• Offered customers free samples of selected food products and coupons for discounts.