Melanie Ledezma
Authorization Specialist
Houston,TX
Summary
Highly motivated associate with years of experience leading decisive projects in a fast-paced environment, maintaining strict deadlines, and dealing with multiple tasks.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Billing Representative
City Ambulance Service
06.2023 - Current
- Company Overview: Pre-billing Service
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
Office Administrator
United funding Logistics
01.2022 - 12.2023
- Managed office space, equipment, and employees, including providing for meeting space, central filing, and equipment and computer technology
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Merchandiser
Sam's Club
01.2021 - 12.2023
- Built rapport with clients by providing quality customer service and problem solving
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
Party Host & Cashier
Chuck E. Cheese
01.2019 - 12.2023
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Maintained high level of professionalism and enthusiasm throughout long events, keeping energy up and ensuring guest satisfaction.
Education
High School Diploma -
Nimitz High School
Houston, TX01-2021
Skills
- Documentation review
- Bilingual
- Data entry expertise
- Microsoft office
- Collections background
- Account reviews
- Attention to detail
- Conflict resolution
- Records organization and review
Certification
Food Handler Certification
Timeline
Billing Representative
City Ambulance Service
06.2023 - Current
Office Administrator
United funding Logistics
01.2022 - 12.2023
Merchandiser
Sam's Club
01.2021 - 12.2023
Party Host & Cashier
Chuck E. Cheese
01.2019 - 12.2023
High School Diploma -
Nimitz High School
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