Melanie Loredo Gutierrez
Altair
Summary
A server with a strong work ethic and exceptional customer service experience at a local restaurant. Proven ability to enhance guest satisfaction through effective multitasking and team collaboration. Skilled in handling drive thru and phone orders and menu memorization, consistently delivering high-quality service during peak hours while maintaining a positive and professional demeanor.
Overview
3
3
years of professional experience
Work History
Server
Taqueria Azteca
Eagle Lake, Texas
09.2023 - 07.2026
- Delivered exceptional customer service, ensuring a positive dining experience for a customers.
- Managed multiple tables efficiently, prioritizing tasks to ensure service speed and quality.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during rush hours.
- Maintained cleanliness and organization of dining area, following to the health and safety regulations.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for the following shift.
Education
High School Diploma -
Rice High School
Altair,TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Menu memorization
- Food running
- Team collaboration
- Order accuracy
- Table bussing
- Dining area maintenance
- Beverage preparation
- Table setting knowledge
- Foreign language proficiency
- Positive guest interactions
- Positive and professional
- Take-out service
- Reliable and responsible
- Adaptable and flexible
- Reliability
- Multitasking
- Problem-solving
- Cool under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Taqueria Azteca
09.2023 - 07.2026
High School Diploma -
Rice High School