Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Martinez

Duluth,GA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.


Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Taichi Bubble Tea
11.2024 - Current
    • Cultivated warm relationships with regular customers.
    • Explained menu items and suggested appropriate options for food allergy concerns.
    • Used slow periods to restock supplies, ice, trays, and delivery bags.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.

Retail Sales Associate

Beauty Supply Store
01.2024 - 11.2024
    • Answered questions about store policies and addressed customer concerns.
    • Greeted customers and helped with product questions, selections, and purchases.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Greeted customers and provided outstanding customer service.
    • Recommended complementary purchases to customers, increasing revenue.

Stocker

Nail Mall
03.2023 - 01.2024
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

High School Diploma -

Norcross High School
Norcross, GA

Skills

  • Table resetting
  • Daily specials memorization
  • Team member support
  • Order delivery practices
  • Point of sale operation
  • Order accuracy
  • Exceptional customer service

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Server

Taichi Bubble Tea
11.2024 - Current

Retail Sales Associate

Beauty Supply Store
01.2024 - 11.2024

Stocker

Nail Mall
03.2023 - 01.2024

High School Diploma -

Norcross High School

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