Self-motivated entrepreneur with a diverse work history, mainly focused around customer experience. Always ready to learn, help others, and jump into new projects.
Overview
13
13
years of professional experience
Work History
Owner
Vickie's Veggie Table
02.2022 - Current
Manage day-to-day business operations.
Create and maintain positive relationships with local community.
Purchased food and cultivated strong vendor relationships.
Oversaw food preparation and monitored safety protocols.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Quote Specialist
Unum
06.2019 - 03.2022
Prepared estimates for sales representatives to provide to potential customers.
Worked independently and as a team to better procedures in the quoting process.
During Covid, assisted with other teams as needed to create a positive customer experience.
Server / Bartender
AMC DINE-IN Fullerton 20
10.2016 - 06.2019
Skillfully promoted items on beverage lists and restaurant specials.
Consistently provided professional, friendly and engaging service.
Kept facility compliant with health codes, sanitation requirements and license regulations.
Closed out cash register and prepared cashier report.
Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
Associate
Panera Bread
10.2015 - 10.2016
Prepared sandwiches and other menu offerings in a timely manner.
Provided product information and menu item explanation to ensure consideration of dietary restrictions.
Maintained an atmosphere of enthusiastic customer service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Server
Smitty's Cinema
01.2011 - 08.2015
Established and maintained a positive work environment.
Assertively upsold alcoholic beverages, appetizers and desserts.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Processed credit cards, checks, gift cards and coupons.