Melanie Mena
The Bronx
Summary
Through the experience I've gained in life, school, and work so far, I've evolved into an a person that aims to contribute to the success of not only myself, but those around me. The hard work I've demonstrated in my academic and job career, prepares me to make meaningful impacts with commitment and drive. My adaptability under any environment and situation continues to strengthen me in ensuring stability and support to myself, my work, and my team members. I have a willingness to perform at the utmost standard to continue solving any challenges that I may face and transforming it into achievements for ourselves.
Overview
6
6
years of professional experience
Work History
E-Commerce Shopper
Whole Food Market
01.2025 - Current
- Managed order fulfillment by efficiently selecting and packing items for delivery.
- Ensured product quality by inspecting items for freshness and accuracy before packing.
- Maintained thorough knowledge of store merchandise, and gained extensive knowledge of new and non-traditional product lines.
- Worked with my team members to facilitate a fast and structured environment to diminish havoc during rush hours.
- Engaged with customers to ease their shopping experience.
- Trained new team members on best practices for shopping efficiency and customer service.
Camp Counselor
St. Ignatius School
07.2022 - 07.2025
- Sleep-away camp in Lake Placid for 6th-8th graders during the month of July.
- Enforced discipline and policies to maintain the safety of kids and the environment.
- Assisted in planning and organizing recreational activities and events to help kids overcome social anxieties and homesickness.
- Engaged children in arts and crafts, sports activities, games, and field trips.
- Established and built relationships with other counselors to build community, safety, and responsibility around the camp.
Cashier
TJ Maxx, TJX Companies
03.2024 - 06.2024
- Prioritized customers' transactions of their purchases.
- Conducted price checks for special orders or discounts, as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Stocked shelves and organized merchandise to enhance product visibility and accessibility.
Babysitter
Family Member
06.2019 - 05.2021
- Supervised children during various activities, ensuring safety and engagement.
- Assisted with homework, fostering a supportive learning environment.
- Organized recreational games promote physical activity and cognitive development.
- Prepared nutritious meals, catering to dietary preferences and restrictions.
- Maintained a neat appearance of the house.
Education
Bachelor of Arts - Psychology
Hunter College
New York (City), NY05-2025
High School Diploma -
The Ursuline School
New Rochelle05-2021
Skills
- Strong work ethic
- Time management
- Multitasker and organized
- Reliable and trustworthy
- Works well collaboratively and independently
- Open-minded and patient
- Responsible and adaptable
- Bilingual (English and Spanish)
Timeline
E-Commerce Shopper
Whole Food Market
01.2025 - Current
Cashier
TJ Maxx, TJX Companies
03.2024 - 06.2024
Camp Counselor
St. Ignatius School
07.2022 - 07.2025
Babysitter
Family Member
06.2019 - 05.2021
Bachelor of Arts - Psychology
Hunter College
High School Diploma -
The Ursuline School