Melanie Mendoza
Salem
Summary
I have experience working in a busy office and healthcare settings, helping patients, managing schedules, handling paperwork, and maintaining accurate records. I'm organized, dependable, and comfortable handling multiple tasks while paying attention to detail. I work well with others, communicate professionally, and take pride in providing good customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Optometric coordinator
Visionworks/ pacific eye group
09.2021 - Current
- Front desk duties such as: greeting patients, checking patients in for their exam, assisting patients with paperwork, scheduling appointments, calling patients to confirm appointments, calling insurances for patients' benefits, checking patients out for their exam, ordering contact lenses for patients, teaching them how to put on and take off contact lenses.
- Pre-tested patients and provided necessary information to the optometrist.
- Optometric supervisor duties such as: hiring technicians, training technicians, keep organization of our office and our patients, ordering office supplies, maintenance of office equipment, keeping attendance tracker, meet up with contact lens vendors, reporting everything to Practice manager.
custodian/ supervisor
C&c cleaning services
Bend
06.2019 - 09.2021
- Cleaning and sanitation of Pharmaceutical buildings; sweeping, mopping, vacuuming, floor waxing, cleaning bathroom, cleaning offices, cleaning laboratories, cleaning break rooms, emptying out trash cans, dusting top to bottom (ceiling fans, desks, chairs, baseboards, etc).
- Operated cleaning equipment, including vacuums, buffers, carpet extractor, and commercial floor scrubber, to maintain cleanliness and uphold industry standards.
Cashier, stocker2
Burlington Coat Factory
Salem
03.2018 - 12.2018
- Helped customers with the check out process: scanning items, bagging items, taking payments, collecting cash and making change accurately, issuing receipts to customers, processing returns and/or exchanges and answering customer's questions.
- Restock shelves, receive trucks with new merchandise and separate everything by department and take it out to the sales floor, secure certain items with alarms anti theft.
Cashier
Ross dress for less
Los Angeles
06.2017 - 02.2018
- Assisted customers during checkout: scanned items, bagged purchases, processed payments, collected cash and made change accurately, issued receipts, handled returns and exchanges, and addressed customer inquiries.
- Assisted on sales floor by organizing merchandise and returning misplaced items to their proper locations.
Housekeeper
Oranges and Lemons cleaning
Los Angeles
05.2016 - 04.2017
- Cleaning and sanitation of apartments and offices; sweeping, mopping, emptying trash cans, vacuuming, dusting, cleaning windows, making beds, washing dishes and putting away, doing laundry and putting away, changing linens.
- Operating equipment: using vacuums, washing machines, dryers, humidifiers, steamers and pressing irons.
resident assistant/caregiver
Brookdale Senior living
Albany
05.2015 - 05.2016
- Personal care, assisted residents with administration of medications and completed personal tasks such as bathing, eating, grooming, dressing, etc.
- Assisted residents in housekeeping and organization of rooms, took care of their dirty laundry, made their bed in the morning, got them ready for bed at night.
Education
HIGH SCHOOL DIPLOMA -
CEEC
Mexico07-2013
LICENSED IN LANGUAGES EDUCATION - english completed
Universidad de los Angeles
MexicoSkills
- Patient record management
- Electronic health records
- Medical terminology
- Attention to detail
- Time management
- Multitasking
- Problem-solving
- Critical reasoning
- Training programs
- Project management
- Teamwork
- Leadership
- Adaptability
- Work ethic
- Communication skills
- Record Keeping
Languages
English
Professional
Spanish
Professional
Certification
- Certified Clinical Technician
Timeline
Optometric coordinator
Visionworks/ pacific eye group
09.2021 - Current
custodian/ supervisor
C&c cleaning services
06.2019 - 09.2021
Cashier, stocker2
Burlington Coat Factory
03.2018 - 12.2018
Cashier
Ross dress for less
06.2017 - 02.2018
Housekeeper
Oranges and Lemons cleaning
05.2016 - 04.2017
resident assistant/caregiver
Brookdale Senior living
05.2015 - 05.2016
HIGH SCHOOL DIPLOMA -
CEEC
LICENSED IN LANGUAGES EDUCATION - english completed
Universidad de los Angeles