Melanie Messenger
Lebanon,TN
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of residential real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Real Estate Title Processor
Lee & Lee Real Estate Attorney's
2020.11 - 2023.10
- Worked with QUALIA to insure a smooth closing.
- Used my excellent customer service skills to develop great relationships with agents, lenders, buyers and sellers.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Followed-up on status of releases, policies, and return of recorded documents.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Checked signatures and legal descriptions for accuracy and integrity.
- Communicated requirements and title exception information to clients.
Payroll Manager
C&M Builders, Inc.
2018.04 - 2020.09
- Produced and filed payroll reports weekly
- Orchestrated payroll conversion from ADP to Quickbooks
- Calculated overtime, vacation and sick hours
- Calculated and applied wage garnishments
- Generated relevant paperwork and payroll reports
- Received, filed and processed paperwork and documents for new employees
Owner/Manager
Mel's Mutt Walking And Dog Training
2006.05 - 2020.04
- Founded a dog training and dog walking business that specialized in behavior issues through the understanding of Pack Dynamics.
- Defined techniques and coached owners on how to best modify their dog's unwanted behaviors.
- Increased client base via referral and word of mouth.
- Maintained an exclusive high end clientele that placed their trust in me with their animals and their homes.
- Built a business based on trust, knowledge and personal experience.
Commercial Insurance Sales Agent
Wiley Insurance Services
2003.01 - 2006.05
- Sold a wide range of commercial insurance products to gas stations and other businesses throughout Orange County and Los Angeles
- Maintained and serviced client accounts while securing new accounts
- Developed and implemented promotional ideas which resulted in a 25% increase in sales volume
- Cultivated professional relations to establish long-term profitable partnerships
Manager of Telecommunications Services
Internet Commerce and Communications
1996.07 - 2003.01
- Responsible for voice overs for all phone card incentive survey's generated by major companies
- Worked with in-house sales associates to sell and execute various astrological programs for magazines such as Harper's Bazaar, Elle, Vogue and Good Housekeeping
- Negotiated and developed contracts for existing and new business
- Automated inbound/outbound surveys, pre-paid phone cards and call delivery for clients such as AOL, Netscape, Coors Brewing Company and Decision One
Education
Equine Science And Sports Science
Los Angeles Pierce College
Woodland Hills, CASome College (No Degree) - Equine Science And Sports Science
Orange Coast Community College
Costa Mesa, CASkills
- Experience using Qualia to process each closing
- Excellent communication skills
- Client relations expert
- Experienced in QuickBooks, Excel, Word and other Software Programs
- Organized
- Self-motivated
Affiliations
- Member, Wilson ONE group, Lebanon TN
- Business classes with Ignite Lab/Lebanon, TN
- Avid horsewoman and animal lover
Certification
Active Property and Casualty Insurance License with the California Department of Insurance #0B10367
JSDT1 Dog Trainer with Joel Silverman
Timeline
Real Estate Title Processor
Lee & Lee Real Estate Attorney's
2020.11 - 2023.10
Payroll Manager
C&M Builders, Inc.
2018.04 - 2020.09
Owner/Manager
Mel's Mutt Walking And Dog Training
2006.05 - 2020.04
Commercial Insurance Sales Agent
Wiley Insurance Services
2003.01 - 2006.05
Manager of Telecommunications Services
Internet Commerce and Communications
1996.07 - 2003.01
Equine Science And Sports Science
Los Angeles Pierce College
Some College (No Degree) - Equine Science And Sports Science
Orange Coast Community College
Active Property and Casualty Insurance License with the California Department of Insurance #0B10367
JSDT1 Dog Trainer with Joel Silverman
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