Melanie Miers
448 Oliver Dr,TN
Summary
Dynamic Assistant Manager with a proven track record at Domino's Pizza, excelling in customer service and team leadership. Enhanced operational efficiency through meticulous cash handling and inventory management, while fostering a positive work environment. Recognized for resolving customer complaints effectively, boosting satisfaction and loyalty.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's Pizza
03.2014 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
Papa John's Pizza
01.2012 - 01.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
No Degree -
Connersville Sr High
Connersville, INSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
Timeline
Assistant Manager
Domino's Pizza
03.2014 - 02.2017
Assistant Manager
Papa John's Pizza
01.2012 - 01.2014
No Degree -
Connersville Sr High
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