Summary
Overview
Work History
Education
Skills
Achievements & Involvement
Timeline
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Melanie Mingle

Summary

Reliable Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Positive and upbeat with excellent communication skills. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Dr. Katherine Frachetti, MD
12.2022 - Current
  • Obtained client medical history, medication information, vitals, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Oriented and trained new staff on proper procedures and policies.
  • Performed medical records management, including filing, organizing and scanning documents. Called and faxed pharmacies to submit prescriptions and refills.

Shift Supervisor/Cashier/Prep Cook

Buffalo Bros Burgers
05.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures and maintained accuracy in financial transactions.
  • Responded to and resolved customer questions and concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes to a high volume of costumers while simultaneously supervising staff

Research Associate Intern

Oishei Children's Hospital Of Kaleida Health
04.2022 - 12.2023
  • Interacted with patients, enrolling children into various research studied
  • Complied data, updated spreadsheets, and produced timely reports using Powerchart
  • Organized and enforced participant-informed consent waivers and research scope documentation

Medical Assistant

Care Connectors Medical Group
08.2022 - 10.2022
  • Went to marginalized areas to complete home eye exam visits
  • Cleaned, prepared, and maintained medical equipment
  • Preformed partial diabetic eye exams by capturing photos of patient's retinas with RetinaVue700 Imager

Education

Bachelor of Science - Biomedical Sciences

University At Buffalo
Buffalo
05.2024

Advanced Regents Diploma -

Orchard Park High School
Orchard Park, NY
06.2020

Skills

  • HIPAA Compliance
  • Patient-focused care and relations
  • Training and mentoring
  • Medical Terminology Knowledge

Achievements & Involvement

  • Daniel Acker scholar, awarded for being an academically talented first generation diversity student (2020-present)
  • Women's Club Volleyball Secretary and member (2021)
  • Women's Club Volleyball Vice President and member (2022-present)
  • Outdoor Adventure Club member (2022-present)
  • Dean's list for academic accomplishments (Spring 2021, Fall 2023, Spring 2023)

Timeline

Medical Assistant

Dr. Katherine Frachetti, MD
12.2022 - Current

Medical Assistant

Care Connectors Medical Group
08.2022 - 10.2022

Research Associate Intern

Oishei Children's Hospital Of Kaleida Health
04.2022 - 12.2023

Shift Supervisor/Cashier/Prep Cook

Buffalo Bros Burgers
05.2020 - Current

Bachelor of Science - Biomedical Sciences

University At Buffalo

Advanced Regents Diploma -

Orchard Park High School
Melanie Mingle