Melanie Mitsumori
(808) 277-4278
Ewa Beach,HI
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Source It Hawaii. Proven ability to enhance guest engagement and drive sales through effective upselling techniques. Experienced in maintaining compliance with health regulations while ensuring a clean and welcoming environment. Proficient in cash handling and facility maintenance.
Overview
15
15
years of professional experience
Work History
Server
Source It Hawaii
02.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Recommended menu items to guests, increasing overall sales through upselling techniques.
Commercial Cleaner
Commercial Cleaning Hawaii
06.2025 - 12.2025
- Operated cleaning equipment, ensuring efficient and thorough facility maintenance.
- Implemented safety protocols to maintain compliance and promote a secure work environment.
- Performed proper cleaning techniques and equipment usage for optimal performance.
Sales Associate
Spa Fitness and Wellness Center
02.2000 - 01.2015
- Maintained cleanliness and organization of spa facilities to enhance guest experience.
- Assisted guests with inquiries, providing information on services and amenities.
- Implemented safety protocols, ensuring compliance with health regulations and standards.
- Instructed group aerobic programs and individual fitness programs
Education
Bachelor of Arts - American Studies
University of Hawaii At Manoa
Honolulu, HI01-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Commercial Cleaner
Commercial Cleaning Hawaii
06.2025 - 12.2025
Server
Source It Hawaii
02.2024 - Current
Sales Associate
Spa Fitness and Wellness Center
02.2000 - 01.2015
Bachelor of Arts - American Studies
University of Hawaii At Manoa