Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Mitsumori

(808) 277-4278
Ewa Beach,HI

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Source It Hawaii. Proven ability to enhance guest engagement and drive sales through effective upselling techniques. Experienced in maintaining compliance with health regulations while ensuring a clean and welcoming environment. Proficient in cash handling and facility maintenance.

Overview

15
15
years of professional experience

Work History

Server

Source It Hawaii
02.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness of dining area, adhering to health and safety standards.
  • Recommended menu items to guests, increasing overall sales through upselling techniques.

Commercial Cleaner

Commercial Cleaning Hawaii
06.2025 - 12.2025
  • Operated cleaning equipment, ensuring efficient and thorough facility maintenance.
  • Implemented safety protocols to maintain compliance and promote a secure work environment.
  • Performed proper cleaning techniques and equipment usage for optimal performance.

Sales Associate

Spa Fitness and Wellness Center
02.2000 - 01.2015
  • Maintained cleanliness and organization of spa facilities to enhance guest experience.
  • Assisted guests with inquiries, providing information on services and amenities.
  • Implemented safety protocols, ensuring compliance with health regulations and standards.
  • Instructed group aerobic programs and individual fitness programs



Education

Bachelor of Arts - American Studies

University of Hawaii At Manoa
Honolulu, HI
01-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Commercial Cleaner

Commercial Cleaning Hawaii
06.2025 - 12.2025

Server

Source It Hawaii
02.2024 - Current

Sales Associate

Spa Fitness and Wellness Center
02.2000 - 01.2015

Bachelor of Arts - American Studies

University of Hawaii At Manoa
Melanie Mitsumori(808) 277-4278