Melanie Pergakis
Martinez,CA
Summary
Dedicated dental professional with experience in front desk administration and patient support. Proven ability in appointment scheduling, insurance verification, and regulatory compliance, contributing to streamlined operations and improved patient experiences.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
Renaissance Dental Group
Lafayette
09.2024 - Current
- Coordinated patient appointments and scheduling for high-volume dental practice to enhance patient flow.
- Greeted patients warmly and provided exceptional customer service.
- Front desk operations, including appointment scheduling and payment collection, ensuring smooth daily operations.
- Processed payments and maintained accurate financial records, streamlining claim processing.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Provided assistance to dentists during dental treatments and procedures as needed.
Dental Assistant
Yass Dastmalchi
Lafayette, CA
03.2019 - 08.2024
- Greeted patients upon arrival at the office and prepared them for their appointment with the dentist or specialist.
- Assisted in taking digital x-rays and intraoral images using specialized imaging equipment.
- Assisted in patient preparation for endodontic procedures. Prepared for surgeries.
- Ensured that all necessary supplies were available for each procedure.
- Managed sterilization of dental instruments and equipment.
- Assisted in patient preparation and comfort during dental procedures.
Education
Dental Assistant - Dental Assistant Program
Mt. Diablo Adult Dental Asst. Education
Concord,CA.06-1997
High School Diploma -
Alhambra High
Martinez, CA06-1996
Skills
- Dental software proficiency
- Appointment scheduling
- Insurance verification
- Insurance billing
- Billing procedures
- Regulatory compliance
- Dental office administration
- Financial processing
- Attention to detail
- Time management
- Customer service and support
- Team collaboration
- Problem solving
- Effective communication
- Digital radiography
- Dental software
- Restorative dentistry
Timeline
Dental Receptionist
Renaissance Dental Group
09.2024 - Current
Dental Assistant
Yass Dastmalchi
03.2019 - 08.2024
Dental Assistant - Dental Assistant Program
Mt. Diablo Adult Dental Asst. Education
High School Diploma -
Alhambra High