Melanie Perkins
Washington,DC
Summary
Personable and adaptable professional with talent for multitasking and providing exceptional customer service. Understanding of travel regulations and proficient in handling booking systems and resolving passenger inquiries. Dedicated to ensuring seamless and pleasant travel experience for every passenger.
Overview
3
3
years of professional experience
Work History
CCMA
Inova Go Health Urgent Care / Closeknit
Arlington, VA
11.2023 - Current
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Passenger Seevice Agent
Royal Air Maroc
Dulles, VA
06.2023 - 09.2023
- Assisted passengers with check-in procedures and baggage handling.
- Managed boarding processes, ensuring timely departures and passenger satisfaction.
- Provided information about flight schedules, gate changes, and airline policies.
- Collaborated with team members to resolve customer inquiries and issues efficiently.
Education
High School Diploma -
The Piney Woods School
Piney Woods, MS 05.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Passenger assistance
- Customer service management
- Baggage handling
- Strong organization
Timeline
CCMA
Inova Go Health Urgent Care / Closeknit
11.2023 - Current
Passenger Seevice Agent
Royal Air Maroc
06.2023 - 09.2023
High School Diploma -
The Piney Woods School