Office Manager
Case Management of Michigan
- Managed office operations, ensuring efficiency and organization in daily activities.
- Coordinated schedules and appointments for staff, enhancing time management across departments.
- Developed and maintained filing systems, improving document retrieval processes.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in processing billing inquiries and resolving discrepancies. Supported employer in maintaining accurate billing records. Contributed to timely invoicing and payment collection efforts.