Melanie Rosenbaum
Belfast,United States
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Alan’s Home Renovation
Columbia , TN
02.2018 - 03.2022
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors to purchase and set up equipment and services.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
WAITRESS
COLORADO GRILL
Whitehouse, TN
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Smyrna High School
Smyrna, Tennessee 05.2017
Skills
- Task Prioritization
- Multitasking and Time Management
- Document and File Management
- Supply Inventory Control
- Ease with Computers and Technology
- Problem Solving
- Customer Service
- Visitor Relations
- Invoice Processing
- Administrative Procedures
- Electronic Records Management
Timeline
Administrative Assistant
Alan’s Home Renovation
02.2018 - 03.2022
WAITRESS
COLORADO GRILL
High School Diploma -
Smyrna High School
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