Summary
Overview
Work History
Education
Skills
Training And Seminars Attended
Citizenship Status
Languages
Areas Of Experience
Personal Information
Certification
Timeline
Generic

MELANIE RUSSELL

Columbus,OH

Summary

A Chemical Dependency Counselor Assistant (CDCA) with experience as an Intake Specialist for ASAM 2.1 and 1.0 assessments, case management, and data documentation. While not yet authorized to conduct clinical assessments independently, I have worked under supervision to support client evaluations, demonstrating a solid understanding of assessment processes. Skilled in client engagement, case management, and treatment documentation, with a proven ability to collaborate effectively within multidisciplinary teams to enhance service quality. Highly organized and detail-oriented, committed to optimizing program operations and ensuring client success through strong communication and problem-solving skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Intake Specialist/ Case Manager

MedSave Clinic
Columbus, OH
02.2025 - 05.2025
  • Conduct comprehensive intake assessments to determine client needs and eligibility, ensuring accurate and thorough documentation.
  • Analyze client information to identify needs and recommend appropriate services or next steps.

Online Education Sales Consultant

BAYSA PTY LTD
Melbourne, Australia
12.2021 - 04.2022

OIC, Station Manager and Radio Jockey

SOUNDSTREAM BROADCASTING CORPORATION
Santiago City, Philippines
10.2020 - 10.2021

Assurance Consultant

Telstra International Inc.
Pasay City, Philippines
10.2019 - 12.2020

QA & PI Trainee (Volunteer)

LRSB Group
Columbus, OH

Education

Master of Social Work -

Walden University
01-2027

Bachelor of Science - Financial Management

Northeastern College
Santiago City, Philippines
01.2015

Skills

  • Client assessment and evaluation
  • Case management
  • Cross-cultural sensitivity
  • Active listening and empathy
  • Data collection and documentation
  • Team collaboration
  • Confidentiality and ethical standards
  • Individualized treatment planning
  • NextGen Office proficiency
  • Microsoft Office Suite expertise
  • Advanced customer service

Training And Seminars Attended

  • Chemical Dependency Counselor Assistant Preliminary, Ohio Chemical Dependency Board, 11/26/24
  • English Proficiency for Customer Service Provider Program, Technical Education and Skills Development Authority, Santiago City, Philippines, 04/23/15, 05/12/15
  • On-the-job Training, Asialink Finance Corporation, Santiago City, Philippines, 12/01/14, 03/01/15
  • Insurance Course Program, Certificate of Attendance, Northeastern College, Philippines, 11/20/13, 03/08/14

Citizenship Status

Permanent Resident

Languages

  • English
  • Filipino

Areas Of Experience

  • Intake Assessment for Intensive Outpatient Program and Outpatient Program
  • Sales and Customer Service
  • Retail Operations (Stock management, people handling, sales achievements, visual merchandising, basic HR tasks, and implementations of the company’s rules and policies)
  • Food and Beverages
  • Business Process Outsourcing
  • Radio Broadcasting
  • Social Media Management

Personal Information

  • Age: 33
  • Gender: Female
  • Marital Status: Married
  • Religion: Roman Catholic

Certification

  • Chemical Dependency Counselor Assistant Preliminary

Issued: 11/26/2024 Valid Until: 12/26/2025

Timeline

Intake Specialist/ Case Manager

MedSave Clinic
02.2025 - 05.2025

Online Education Sales Consultant

BAYSA PTY LTD
12.2021 - 04.2022

OIC, Station Manager and Radio Jockey

SOUNDSTREAM BROADCASTING CORPORATION
10.2020 - 10.2021

Assurance Consultant

Telstra International Inc.
10.2019 - 12.2020

QA & PI Trainee (Volunteer)

LRSB Group

Master of Social Work -

Walden University

Bachelor of Science - Financial Management

Northeastern College